The CW Corner – Zoom Etiquette

I never imagined myself writing anything about etiquette. However, being in the middle of the web world as I am I get to listen to everyone’s two cents on our new business meeting medium: Zoom. And it is the same for all the video meetings that are happening. Here’s a short list of what people remark about most:

Sample Zoom Meeting

Example Zoom Meeting Screenshot

  • Being on time – It appears that people are late more than ever for video meetings. Others notice.
  • Eating – Bad manners at a face to face meeting, most would never think to sit down with a bowl of cereal or a sandwich at a business meeting.
  • Stretching/Exercising – In a lifetime of meetings I’d have never believed this without seeing it happen.
  • Hiding – Everyone knows when you don’t show yourself at a meeting you either aren’t ready or you are doing something else.
  • Bathroom – Do I really need to even mention this? Never take your phone there. Remember Murphy’s Law.
  • Being Unfocused – In most cases private texting is not really private and can be seen my whomever manages the meetings. And what an embarrassment when you text everyone instead of privately. And everyone can see when you’re not paying attention.
  • Kids – We all love our kids. But we just don’t need to include them in business meetings.

Remember this is just a short list of the issues/complaints I seem to hear the most. The bottom line is that if you use video meetings for business you may want to use common sense and take them seriously. Behaving the same way that you normally would if you were actually present at a face to face meeting will keep your appearance professional – which will help grow your business.

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The CW Corner – Working Remote

COVID-19 is dictating much of how we live our lives at this point. Most of us understand we are on the virus’s schedule – not ours. COVID-19 has dramatically changed lives in most communities.

Many attempt to work from home. Some are more fortunate as their work may be more conducive to this. Others can’t and must simply remain home to slow the spread of the disease.

Hopefully some of this info will increase your coping with remote working. I’ve worked remotely on occasion since starting my business in 1998. If there’s a way to get it done I’ve pretty much figured it out. Of course, this isn’t an exhaustive list and is mostly common sense:

Pros

– You gain your travel time. The importance of this increases with the distance you had to travel to work.

– Travel to work expenses disappear. Gone is the commute wear and tear on your vehicle. Your gasoline cost goes down.

– Driving risks go away. No worrying about being in a hurry and getting a speeding ticket or worse yet having a fender bender. So your car insurance premiums aren’t at risk of going up.

Cons

– Internet service can be slow. During high Internet usage times there can be traffic bottlenecks similar to what happens on the roads. Most people have what’s called asymmetric access to the Internet. In a nutshell this means that information sent from your Internet connection goes away from your device much, much slower than the speed at which it arrives. In techie terms this means your upload is much faster than your download. An example of this is when you type a character on your keyboard and you can see the delay of it appearing on your screen. Add to that the fact that cable Internet service is affected by the number of people online. DSL service is affected by how far away from a connection point you are. Wireless service is even more susceptible to both factors.

– Self-starters do better. Most of us in business for ourselves understand this. We are used to being out on that limb keeping our businesses happening. We understand that working by oneself can take a great deal of focus. It is very easy to become distracted and lose focus. You may need to write out a schedule yourself. It is important that you start work on time and always perform as though you were in an office where others can observe you. Putting on that show for you is every bit as important as putting it on for the boss. And you’ll feel better for it.

– Home computers and laptops can be slow. In the office there may be better machines with more horsepower so to speak to get work done than a machine you are using at home. Be cognizant of things like the number of windows open in browsers, how many programs you have open, and so on. Sometimes spending the additional moments to open and close programs can result in far more productivity and less frustration over the course of a day.

Suggestions for improved productivity

– Separate functions among devices. Let’s say you are connecting to a remote computer. Running Internet based programs from the company workstation uses the Internet connection that the company is physically connected to. Many companies have what’s called symmetric access to the Internet which is faster and considerably more expensive than your home asymmetric service. In techie terms this just means your upload is the same as your download speed. If you have a good data plan on your phone then using your phone separately to look things up on Google or visit sites you need to will help keep your desktop running more smoothly. This is a way of performing what’s called “load balancing” to spread out use across different connections to keep everything running reasonably well.

– Get up and walk around. Not only will you feel a little better but it actually helps to be more productive. If you have multiple bathrooms in your home use the furthest one. It especially feels good for your eyes to look away from the screen on a regular basis.

Setting up your remote services is beyond our scope. However, we can help by referring you to local professionals who do exactly that sort of thing. Feel free to call us at 603-924-9867 and we’ll find a good, reliable local fit for you.

With a little determination, willpower and focus we will all get through this thing. The important piece of this right now is to not overburden our medical systems. Go to https://www.coronavirus.gov for the latest coronavirus (COVID-19) information.

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The CW Corner – Hit and Run

Most of us think “hit and run” refers to a car accident. We’ve been using that phrase in the web world since starting this business in 1998.

Most of our web clients have been victimized by website hit and runs. That’s where a web developer hits you up for the cost of building your website and – if you’re lucky enough to have them complete the project – they run.

The main reason is because that initial developer really doesn’t have a robust grasp of the website development field. They stop being responsive to you because they simply don’t know how to modify or alter their work. This usually happens because they used quick templates that they simply don’t know how to adjust or modify.

In most cases I’ve seen, these so-called web developers are part timers doing a little web work on the side. They may provide what seems like a fantastic deal at the time – but leave you high and dry when the time comes that you need changes made to your website.

Although there are no guarantees you’ll never experience this – there are a few things you can check on. First of all see if they are a legitimate business. You can check this and other factors at https://cwcorner.com and in the upper right corner hit the magnifying glass and type “legitimate” and hit enter.

Don’t be the victim of a hit and run – you can minimize it happening to you by checking the potential web developer out before getting involved with them.

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The CW Corner – Persistent Scammers

I’ve written several articles about specific scams that are occurring on a regular basis on the Internet. They seem to subside for a short time – a very short time – and then a wave of them happens again.

One of the worst – as far as I am concerned – are the ones where the email recipient is being told they must verify their email. These have some common traits with most Internet scams:

1) A sense of urgency – they want you to take care of this immediately

2) A time limit – they give you within 24 hours to act

3) A threat – they tell you your email will be locked.

The first thing you have to understand is that nearly everyone gets these on occasion. I have received them myself in which they are made to look like they are from CharlesWorks. So when our clients get these they tend to become very worried very quickly.

I can’t stress enough that most legitimate companies will not send out messages like these. To fall prey to these can be a real nightmare. With access to one’s email these days the bad guys can wreak havoc in one’s life. The worst cases are called identity theft!

Don’t be the unfortunate one who falls prey to these scammers. If you have been “notified” of something serious – call your provider up and speak with a representative. Just like at my company – it’s a lot easier for us to allay your fears than to have to try to clean up the mess that can happen with compromised accounts.

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The CW Corner – WordPress Proficiency and Training

We’ve mentioned the term WordPress previously. Over 1/3 of all websites on the planet are built using WordPress. It is the most popular website platform. The platform is the environment in which a piece of software is executed.

An important aspect of website operation is determining whether the platform is optimized for your WordPress coding. That’s difficult for most people other than server operators to know. We recommend you find out two things from your web developer:

First is whether the latest version possible of PHP is used. That’s the actual programming language WordPress is written/coded in. PHP doesn’t have to be the very latest, as there are always new versions being developed. However, your WordPress themes and plugins may not work on the very newest version. But if you are using a version of PHP 5.x you may be asking for security issues. If the plugins and themes won’t run on the newer PHP 7.x then you really need to consider upgrading your site to use newer plugins or themes. WordPress itself is kept up better than most software and works great with the very latest PHP versions.

Second is to check that your WordPress installation is running on a Linux based system. Over twenty years in this business has shown us that there are far fewer issues with WordPress operating in Linux based servers rather than Windows based servers.

Hopefully your web developer is proficient with WordPress through experience and training. He or she should know the answers to these questions. If not, we routinely reassure our clients on such matters.

And, finally, the CharlesWorks team wishes you and yours a very safe and happy 2020!

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