The CW Corner – Those “We Watched You On Adult Sites” Emails Are Scams

Just thought I would post this informational piece reassuring you that those “We Watched You On Adult Sites” sextortion emails are scams!

The Email That Shocks People

I have seen these emails for many years.

They usually start with a nasty claim.

The sender says they hacked your computer.

Then they say they watched you visit adult websites.

Next, they claim they recorded you through your camera.

After that, they demand money, usually in cryptocurrency.

Finally, they threaten to send the “video” to your contacts.

That message scares people fast.

It uses shame, fear, confusion, and urgency.

That is exactly why scammers send it.

They do not need to hack everyone.

They only need to scare enough people.

The Big Secret About These Emails

Most of these emails are complete garbage.

The scammer does not have a video.

The scammer did not watch you.

The scammer did not hack your camera.

The scammer probably does not know you.

The scammer usually only has your email address.

Sometimes they also have an old password.

That old password may scare people even more.

However, that password often came from an old breach.

It may have nothing to do with your current email account.

That detail gives the scam more punch.

The scammer wants you to think, “Oh no, they know me.”

That is the hook.

Why They Mention Adult Websites

The adult website claim does a lot of work.

First, it creates embarrassment.

Second, it makes people hesitate to ask for help.

Third, it makes people panic.

Fourth, it makes people act alone.

That is exactly what the scammer wants.

Scammers love silence.

They want you scared, ashamed, and isolated.

They do not want you calling your web person.

They do not want you asking your spouse.

They do not want you asking your office manager.

They want you thinking in panic mode.

Panic makes people click.

Panic makes people pay.

Panic makes smart people ignore common sense.

The Psychology Behind The Scam

These scams work because they hit deep human fears.

Most people fear public embarrassment.

Most people fear losing trust.

Most people fear family conflict.

Most people fear business damage.

Most people fear being judged.

The scammer pushes all those buttons at once.

That makes the message feel powerful.

However, the message only has power if you believe it.

Once you understand the trick, it loses its teeth.

It becomes spam with a costume on.

An ugly costume, yes.

But still spam.

They Use Urgency To Shut Down Thinking

Most of these emails include a deadline.

They may say you have 24 hours.

They may say you have 48 hours.

They may claim a timer started when you opened the email.

That is nonsense.

They want you to move fast.

They know calm people ask questions.

They know calm people check facts.

They know calm people call support.

So they try to steal your calm.

They try to rush you.

That rushed feeling matters.

Whenever a message screams “act now,” slow down.

That rule saves people from many scams.

They Use Technical Jargon To Sound Real

The emails often include computer words.

They may mention malware.

They may mention spyware.

They may mention remote access.

They may mention operating systems.

They may mention your router.

They may mention your camera.

They may mention tracking pixels.

They may mention your browser history.

Most of that talk means nothing.

The scammer throws technical words like confetti.

They hope one word sounds scary enough.

They do not need accuracy.

They need fear.

A real technician can usually spot the nonsense quickly.

But regular users may feel overwhelmed.

That is part of the trap.

They Want Cryptocurrency For A Reason

These scammers usually demand Bitcoin or another cryptocurrency.

They do this because crypto payments move differently.

Banks can sometimes reverse or trace certain payments.

Credit card companies may help fraud victims.

However, crypto payments usually do not work that way.

Once you send the money, it often disappears.

That is why scammers love it.

They also know many people find crypto confusing.

Confusion helps the scammer.

The harder the payment process feels, the more serious it may seem.

That is another trick.

A complicated payment does not prove a real threat.

It only proves the scammer wants hard-to-recover money.

Your Email Address On The Dark Web

People often panic when they hear “dark web.”

That phrase sounds terrifying.

However, an email address on a leaked list means very little.

Your email address may appear in many places.

A store may leak it.

A service provider may leak it.

A social website may leak it.

A newsletter company may leak it.

An old vendor may leak it.

That does not mean your mailbox was hacked.

It means your address joined spammer lists.

That can increase junk mail.

It can also increase targeted scaremail.

Still, the address alone gives them no magic power.

They cannot control your account because they know your address.

They need your password too.

They may also need a second security step.

Old Passwords Make The Scam Feel Real

Some scam emails include a password.

That scares people more than anything else.

I understand why.

Seeing a real password in a threat feels personal.

However, that password often came from an old breach.

Maybe you used it years ago.

Maybe you used it on another website.

Maybe that website stored passwords badly.

Then criminals dumped the stolen data online.

Later, another scammer grabbed that list.

Now they send scary emails using old passwords.

That does not prove they logged into your current email.

It proves they found old leaked data.

Still, you should never ignore that clue.

Change any account that still uses that password.

Never reuse that password again.

Why Smart People Fall For It

Smart people fall for scams every day.

That does not make them foolish.

It makes them human.

Scammers do not attack intelligence first.

They attack emotions first.

They attack fear.

They attack shame.

They attack urgency.

They attack trust.

They attack exhaustion.

They attack busy mornings.

They attack stressful afternoons.

They attack people during real life.

A business owner may read the email between customers.

A parent may read it while handling family stress.

An employee may read it before a meeting.

That timing helps scammers.

The scammer only needs one bad moment.

The Scammer Plays A Numbers Game

These criminals send huge numbers of messages.

They do not need most people to pay.

They only need a small number.

Suppose they send 100,000 emails.

Suppose only 20 people pay.

That can still make the scam profitable.

That is why these scams keep coming.

They work often enough.

They cost almost nothing to send.

They also reach people around the world instantly.

That ugly math keeps the scam alive.

They Copy And Reuse The Same Scripts

I have seen these messages many times.

They change a few words.

They change the payment wallet.

They change the deadline.

They change the claimed method.

But the story stays mostly the same.

They say they hacked you.

They say they watched you.

They say they recorded you.

They say they will expose you.

They say you must pay quickly.

That script has circulated for years.

The scammer may sound personal.

But most messages are mass-produced.

They read like form letters with threats added.

Sometimes They Spoof Your Own Address

Some versions look like they came from your own email address.

That really scares people.

They think, “They must control my account.”

Not necessarily.

Email spoofing can fake the visible sender address.

It works like writing a fake return address on an envelope.

The message may look like it came from you.

But the mail server records often tell another story.

That is why headers matter.

A proper mail check can show whether the account sent it.

Most users never see those details.

So the fake sender line does its job.

It creates fear.

What Real Account Compromise Looks Like

A real hacked mailbox usually leaves signs.

You may see strange messages in Sent Items.

You may find deleted messages you never deleted.

You may see forwarding rules you never created.

You may find filters moving mail secretly.

You may receive password reset notices.

You may see login alerts from strange locations.

Your contacts may receive spam from your account.

Your mailbox may suddenly lock you out.

Those signs deserve fast attention.

A scary sextortion email alone does not prove compromise.

It proves someone sent you a scary email.

That is different.

What To Do When You Receive One

Do not reply.

Do not pay.

Do not click links.

Do not open attachments.

Do not scan strange quick response codes.

Do not call phone numbers inside the message.

Do not negotiate.

Do not explain yourself.

Do not threaten the scammer.

Do not send any personal information.

Mark the message as spam or junk.

Then delete it.

If you feel unsure, ask a trusted technical person.

A second set of eyes helps.

Scammers hate second opinions.

When You Should Change Passwords

Change your email password if you feel unsure.

That step can bring peace of mind.

Also change it if the email shows an old password.

Change it if you reused that password anywhere.

Change it if your account shows strange activity.

Change it if you cannot remember when you last changed it.

Use a strong password.

Use a unique password.

Do not reuse passwords across accounts.

A reused password turns one breach into many problems.

That risk causes real trouble.

Why Password Reuse Hurts People

Many people use the same password everywhere.

I understand why.

Nobody wants to remember dozens of passwords.

However, password reuse creates a big risk.

One weak website can expose your password.

Then criminals try that password on email.

They try it on banking websites.

They try it on shopping accounts.

They try it on social media.

They try it on web hosting accounts.

This attack has a name.

People call it credential stuffing.

The scammer stuffs known passwords into other login pages.

If you reused the password, they may get in.

That is why unique passwords matter.

Use A Password Manager If Possible

A password manager can help a lot.

It stores strong passwords for you.

It also creates different passwords for each site.

That means one breach does not unlock everything.

Some people prefer written password books.

That can still beat password reuse.

The main goal stays simple.

Use different passwords for important accounts.

Email matters most.

Your email account often unlocks everything else.

Password reset links usually go there.

Protect email like the front door.

Turn On Two-Step Login When Available

Two-step login adds another layer.

People also call it multi-factor authentication.

That means a password alone does not open the account.

The account also needs a code or approval.

This extra step blocks many attacks.

It does not stop every scam.

But it helps greatly.

Use it on email when available.

Use it on banking accounts.

Use it on domain registrar accounts.

Use it on web hosting accounts.

Use it on social media.

Use it anywhere that matters.

Businesses Need Extra Caution

Business email carries extra risk.

A hacked business mailbox can cause serious damage.

Scammers may read invoices.

They may watch customer conversations.

They may change payment instructions.

They may impersonate employees.

They may trick customers.

They may steal files.

They may reset passwords for other services.

So businesses should treat mailbox security seriously.

That does not mean every scary email proves a hack.

It means we should check calmly.

Good checks beat panic every time.

What I Check For Customers

When a customer calls me about these emails, I look for real signs.

I check recent logins when possible.

I check sent mail.

I check forwarding settings.

I check autoresponders.

I check mailbox rules.

I check suspicious password reset messages.

I check whether contacts received spam.

I also ask what the email actually said.

Many times, the message matches the same old scam script.

At that point, I can usually reassure the customer.

Then we change passwords if needed.

That gives both safety and peace of mind.

Why The Messages Sound So Disgusting

The disgusting wording serves a purpose.

The scammer wants an emotional reaction.

Gross language causes shock.

Shock shortens thinking.

The more disgusting the email feels, the less likely people share it.

That helps the scammer.

The victim may feel embarrassed even discussing it.

But nobody should feel embarrassed.

The scammer wrote the garbage.

The victim only received it.

That difference matters.

Receiving filth does not make someone guilty.

It makes them a target.

The Threat To Send It To Contacts

This threat appears in many versions.

The scammer may claim they copied your contacts.

They may claim they will email everyone.

They may mention family, friends, or coworkers.

That threat works because relationships matter.

People naturally want to protect loved ones.

They also want to protect reputations.

The scammer knows that.

So they threaten social damage.

Most of the time, they have nothing.

They only have words.

They hope your imagination does the rest.

The Fake Timer Trick

Some messages claim they know when you opened the email.

Some claim a timer started at that moment.

Some claim they installed tracking software.

Most of this is nonsense.

Regular marketing emails can use tracking pixels.

That only shows whether someone opened a message.

It does not prove hacking.

It does not prove camera access.

It does not prove device control.

The scammer uses simple ideas to create fear.

Again, they need panic.

They do not need truth.

Why They Mention Malware

Malware sounds scary.

So scammers mention it often.

They may claim they installed a “Trojan.”

They may claim they control your screen.

They may claim they copied your files.

They may claim your antivirus missed it.

Sometimes malware infections do happen in real life.

But these emails usually provide no real proof.

They do not show a file.

They do not show a screenshot.

They do not show real details.

They only make broad claims.

Broad claims require broad doubt.

Ask For Proof Without Replying

Here is the funny part.

Real attackers usually prove access quickly.

They may show a real screenshot.

They may list files.

They may send logs.

They may show recent private data.

These sextortion scammers usually show none of that.

They just make claims.

However, do not reply and ask for proof.

That only confirms your address works.

It may invite more messages.

Instead, ask your technical support person.

Let them review the message safely.

Why Paying Makes Things Worse

Paying does not buy safety.

Paying marks you as profitable.

The scammer may demand more.

Other scammers may target you later.

They may share your address with more criminals.

They may say the first payment failed.

They may invent another fee.

They may keep threatening you.

Scammers do not honor agreements.

Their whole business runs on lies.

So paying rarely ends the problem.

It can make it grow.

What To Tell Employees

Employees need simple rules.

Do not panic.

Do not reply.

Do not pay.

Do not click.

Report the message.

Save it for review if needed.

Then let the right person inspect it.

That process protects the business.

It also protects the employee from embarrassment.

Make sure staff know these scams exist.

People handle threats better when they expect them.

Surprise helps scammers.

Training removes surprise.

What To Tell Family Members

Family members need reassurance first.

These messages can feel deeply upsetting.

Start by saying, “This is a common scam.”

Then explain the basic trick.

Tell them the scammer likely has no video.

Tell them not to answer.

Tell them not to send money.

Tell them you can help check the account.

That calm response matters.

Fear shrinks when people feel supported.

Nobody should face these emails alone.

Why Older Adults Get Targeted

Scammers often target older adults.

But they also target everyone else.

Older adults may have more savings.

They may feel less confident with technology.

They may also respect official-sounding messages.

However, younger people fall for scams too.

These criminals do not care about age.

They care about fear and money.

Still, older adults deserve extra patience.

Nobody should shame someone for asking.

Asking for help means the scammer lost.

Why Business Owners Get Targeted

Business owners publish contact information everywhere.

They list email addresses on websites.

They appear in directories.

They register domains.

They join networking groups.

They advertise services.

That public visibility helps customers.

It also helps scammers find targets.

So business owners often receive more junk.

That does not mean they did anything wrong.

It means they operate in public.

A public email address attracts spam.

That is just the ugly side of doing business online.

The Role Of Data Breaches

Data breaches feed these scams.

A breach may expose names.

It may expose email addresses.

It may expose phone numbers.

It may expose mailing addresses.

It may expose old passwords.

It may expose customer records.

Scammers combine those pieces.

Then they create messages that feel personal.

A message with your name feels stronger.

A message with your old password feels stronger.

A message after a known breach feels stronger.

But stronger does not mean true.

It only means more convincing.

What “Dark Web” Really Means Here

The dark web sounds mysterious.

Sometimes criminals do sell stolen data there.

However, many leaked lists also circulate elsewhere.

Scammers may buy or download those lists.

Then they blast messages to thousands of people.

So “your email is on the dark web” often means this.

Your address exists in stolen or shared spammer data.

That is unpleasant.

But it does not automatically mean disaster.

It means you should use better password habits.

It also means you should expect more phishing.

The Difference Between Spam And A Hack

Spam means someone sent you unwanted mail.

A hack means someone gained access.

Those are very different things.

A spammer can email anyone.

They do not need your password.

They do not need your computer.

They only need your address.

A hacker needs access.

They need credentials, malware, or another weakness.

Do not confuse receiving a threat with being hacked.

That mistake causes needless panic.

It also helps the scammer.

Why Checking Headers Helps

Email headers show the path a message took.

They can reveal sending servers.

They can show authentication results.

They can show whether mail passed security checks.

Headers look confusing.

I do not expect most users to read them.

But support people can use them.

Headers help separate spoofing from real account use.

They also help spot forged sender addresses.

That is why I like seeing the original email.

Screenshots help sometimes.

Original headers help much more.

Never Trust The Display Name Alone

Email programs often show friendly names.

That display name can say almost anything.

It may say your name.

It may say your company name.

It may say your bank.

It may say Microsoft.

It may say your own email address.

That does not prove anything.

Look at the actual address.

Even then, remember spoofing exists.

The display name gives scammers a costume.

Do not trust the costume.

Check the source.

Phone Scams Use Similar Psychology

Email scams and phone scams use the same tricks.

A caller may claim to be from a bank.

They may claim fraud already happened.

They may claim police action will follow.

They may claim your computer has viruses.

They may claim your account will close.

They push fear and urgency.

Then they demand action.

They may tell you not to hang up.

They may tell you not to call anyone.

That is a giant warning sign.

Real help does not fear verification.

Scammers do.

The Bank Scam Pattern

A fake bank caller may sound professional.

They may know some real information.

They may spoof the bank phone number.

They may say your account faces danger.

Then they ask for codes, passwords, or transfers.

That pattern resembles sextortion scams.

Both scams create fear.

Both scams demand fast action.

Both scams isolate the victim.

Both scams punish calm thinking.

That is why the same safety rule works.

Stop.

Breathe.

Verify independently.

Use a known phone number.

Do not use the number they provide.

Why Shame Keeps Scams Alive

Shame gives scammers cover.

People feel embarrassed.

So they hide the message.

Then they make decisions alone.

That is dangerous.

Nobody should feel ashamed for receiving a scam.

The criminal chose the topic.

The criminal chose the words.

The criminal created the threat.

The recipient did nothing wrong.

Talking about these emails breaks the scammer’s power.

That is why I keep writing about them.

People need plain warnings before panic strikes.

How To Respond As A Business

A business should have a simple reporting process.

Staff should know where to send suspicious emails.

They should know not to click.

They should know not to reply.

They should know not to forward dangerous attachments casually.

They should know to ask for help.

The process should feel safe.

If employees fear blame, they may hide mistakes.

That helps scammers.

A good business culture rewards quick reporting.

Fast reporting protects everyone.

What I Would Tell A Customer

I would say this plainly.

“You received a common scam email.”

“The sender probably did not hack you.”

“They likely got your address from a leaked list.”

“Do not pay them.”

“Do not answer them.”

“We can change your password as a precaution.”

“We can also check your account for suspicious activity.”

That message calms people.

It also gives them action steps.

Fear needs a plan.

A plan restores control.

What Counts As A Real Emergency

Some signs deserve immediate action.

You cannot log into your mailbox.

Customers report spam from your address.

You see strange sent messages.

You find forwarding rules you did not create.

You receive many password reset alerts.

You see successful logins from strange locations.

Money movement instructions changed unexpectedly.

Your website admin account shows strange logins.

Those signs need quick work.

Change passwords.

Check recovery addresses.

Review mailbox rules.

Contact support.

Do not wait.

Why Scammers Keep Using This Exact Scam

They keep using it because it works.

They do not need creativity.

They need results.

Fear works.

Shame works.

Urgency works.

Technical confusion works.

Cryptocurrency confusion works.

Old breached passwords work.

So they keep recycling the same idea.

That does not mean the threat is real.

It means the scam still makes money.

Scams survive when people pay.

Education cuts their income.

Teach People Before They Get Hit

The best time to explain this scam comes before someone receives it.

A calm person learns better.

A frightened person struggles to process details.

So share examples.

Explain the pattern.

Explain the fake threats.

Explain the payment demand.

Explain the no-reply rule.

Explain password safety.

Then people recognize the scam later.

Recognition changes everything.

The message still looks ugly.

But it no longer feels mysterious.

A Simple Rule For Scary Messages

Here is one rule I like.

The scarier the message sounds, the slower you should move.

Scammers want speed.

You should choose delay.

Scammers want secrecy.

You should ask someone trusted.

Scammers want payment.

You should verify first.

Scammers want panic.

You should breathe.

That rule works for email.

It works for phone calls.

It works for text messages.

It works for fake invoices.

It works for many online threats.

What Not To Do

Do not send money.

Do not send gift cards.

Do not send cryptocurrency.

Do not send passwords.

Do not send verification codes.

Do not install remote access software.

Do not let a stranger control your computer.

Do not click links in the threat.

Do not open attachments.

Do not continue a conversation with the scammer.

Every one of those actions helps them.

The safest response usually feels boring.

Ignore, report, delete, and secure your accounts.

Boring beats broke.

Why Reporting Still Matters

Reporting helps mail systems learn.

Mark the message as spam or junk.

That can improve filtering.

Businesses may also save samples for review.

Support teams can inspect patterns.

They can block sending sources.

They can update filters.

They can warn other users.

Reporting does not always stop every message.

But it helps.

Deleting alone removes your copy.

Reporting may help protect others.

The Human Side Of This

These emails upset real people.

I have seen customers feel embarrassed.

I have seen people feel afraid.

I have seen people worry about family damage.

I have seen business owners fear reputation harm.

That reaction makes sense.

The scammer designed the email to hurt.

So we should respond with patience.

We should not laugh at the victim.

We can laugh at the scam.

But we should support the person.

Calm support beats shame.

My View After 28 Years In This Business

I have been in this business for over 28 years.

I have seen nearly every scam angle.

I have received endless phishing emails.

I have received scam phone calls.

I have seen fake invoices.

I have seen fake domain renewals.

I have seen fake bank alerts.

I have seen fake tech support warnings.

I have seen fake password threats.

I have seen fake sextortion emails.

The wording changes.

The trick stays the same.

They want fear to outrun judgment.

That is the whole game.

Final Advice

Do not let these emails control you.

They look nasty.

They sound personal.

They feel urgent.

But they usually come from bulk scam operations.

Treat them like criminal junk mail.

Do not reply.

Do not pay.

Do not click.

Change passwords when needed.

Use unique passwords.

Turn on two-step login where possible.

Ask a trusted support person when unsure.

Most importantly, do not let shame silence you.

That silence helps the scammer.

A calm conversation usually destroys the scam.


You can see more at https://CharlesWorks.com/resources.

FacebooktwitterredditpinterestlinkedinmailFacebooktwitterredditpinterestlinkedinmail

The CW Corner – Phishing Scams Explained in Under 3 Minutes: Smishing, Vishing, and the New Tricks You Need to Know

More Phishing ExamplesCybercriminals are getting smarter every day. They’re not just sending those obvious “Nigerian Prince” emails anymore. Today’s scammers use sophisticated tactics that can fool even tech-savvy people.

Let’s break down the three main types of social engineering attacks you need to know about. We’ll cover phishing, smishing, and vishing – plus some sneaky new tricks that emerged in 2025.

What’s the Difference Between Phishing, Smishing, and Vishing?

Think of these three methods as different doors criminals use to break into your digital life. Each one targets a different communication channel you use every day.

Phishing happens through email and fake websites. Scammers impersonate trusted companies like your bank or Amazon. They’ll send urgent messages claiming your account needs immediate attention. The goal? Get you to click malicious links or download infected attachments.

Smishing uses text messages and messaging apps like WhatsApp. These texts often claim your package is delayed or your account is compromised. They include suspicious links that steal your information when clicked.

Vishing involves phone calls or voicemails. Scammers pretend to be from your bank, tech support, or government agencies. They use high-pressure tactics to make you reveal passwords or account numbers over the phone.

How Phishing Really Works (It’s More Clever Than You Think)

Modern phishing emails look incredibly convincing. Scammers copy official logos, use proper grammar, and mirror legitimate company websites perfectly.

Here’s a real example: You receive an email from “PayPal” saying someone tried to access your account. The email looks authentic, complete with PayPal’s logo and formatting. It includes a link to “verify your identity.”

But when you click that link, you land on a fake PayPal login page. The moment you enter your credentials, criminals capture them. Within minutes, they’re accessing your real PayPal account.

The scary part? These fake websites often use HTTPS encryption, so you’ll see that “secure” lock icon in your browser. Don’t let that fool you – criminals can get SSL certificates too.

Smishing: Why Text Message Scams Work So Well

People trust text messages more than emails. We’re conditioned to respond quickly to texts, especially ones that seem urgent.

Smishing attacks often use shortened URLs like bit.ly links. These hide the real destination, making it impossible to see where you’re actually going. The messages create artificial urgency: “Your package will be returned if you don’t respond in 24 hours!”

Here’s what makes smishing particularly dangerous: Most people don’t have security software on their phones like they do on computers. This makes mobile devices easier targets for malicious websites and downloads.

Think about how many important accounts are linked to your phone number. Your bank, email, social media – they all send verification codes via text. Criminals know this and exploit it ruthlessly.

Vishing: The Human Touch That Breaks Down Your Defenses

Voice phishing feels the most personal and urgent. There’s something about hearing another person’s voice that makes threats feel real and immediate.

Skilled vishers study their targets beforehand. They might know your name, where you bank, or recent purchases you’ve made. This inside knowledge makes their calls incredibly convincing.

Caller ID spoofing makes these calls appear to come from legitimate numbers. Your phone might display your bank’s actual customer service line, even though the call is coming from a criminal’s burner phone.

The pressure tactics are intense. They’ll claim your account has been compromised and you need to verify information “right now” to prevent further damage. They might transfer you between different “departments” to make the scam feel more authentic.

The New Tricks Criminals Started Using in 2025

Artificial Intelligence changed the game completely. AI-powered phishing creates personalized messages that perfectly mimic your colleagues’ or friends’ writing styles. These aren’t generic scam emails – they’re tailored specifically for you.

Clone Phishing takes emails you’ve actually received before and creates malicious copies. Remember that legitimate email from your bank last month? Criminals recreate it exactly, but replace the links with dangerous ones. Since you recognize the format, you’re more likely to trust it.

Business Email Compromise (BEC) targets companies by impersonating executives. An employee receives an email that appears to come from their CEO, requesting an urgent wire transfer or asking for sensitive customer data. These attacks often don’t include any attachments – they rely purely on social manipulation.

Deepfake voice technology now lets criminals clone someone’s voice from just a few minutes of audio. They might call pretending to be your boss, using AI-generated speech that sounds exactly like them.

Red Flags That Scream “This Is a Scam”

Your gut instinct is often right. If something feels off, it probably is. Here are specific warning signs to watch for:

Urgent language designed to bypass your critical thinking. Phrases like “immediate action required,” “account will be closed,” or “respond within 24 hours” are huge red flags.

Requests for sensitive information through email or text. Legitimate companies never ask for passwords, Social Security numbers, or account details this way. They already have this information.

Generic greetings like “Dear Customer” instead of using your actual name. Real companies typically address you personally in important communications.

Shortened URLs or suspicious links. Hover over any link before clicking to see where it actually goes. Be especially wary of URLs with random characters or unfamiliar domains.

Grammar and spelling mistakes in messages from “professional” organizations. While scammers have gotten better at this, many still make obvious errors.

Your Defense Strategy: Simple Steps That Actually Work

For email phishing: Never click links in suspicious emails. Instead, go directly to the company’s website by typing their URL into your browser. If the issue is real, you’ll see it when you log into your account normally.

For smishing: Don’t click text message links from unknown numbers. If the message claims to be from a company you do business with, use their official app or website instead.

For vishing: Hang up and call back using the official number from the company’s website. Real representatives won’t mind you verifying their identity this way.

Enable two-factor authentication (2FA) on all important accounts. Even if criminals steal your password, they won’t be able to access your accounts without the second verification step.

Keep your software updated. This includes your operating system, web browser, and antivirus programs. Updates often fix security vulnerabilities that criminals exploit.

When in Doubt, Verify Through a Different Channel

Here’s the golden rule: If someone contacts you claiming there’s a problem, verify it independently. Don’t use the contact information they provide – look it up yourself.

Call your bank using the number on your debit card. Log into your accounts directly rather than clicking email links. Check with IT before responding to urgent requests from “executives.”

This simple habit will protect you from 99% of social engineering attacks. Criminals count on you responding immediately without thinking it through.

Protecting Your Business and Family

Share this information with your employees and family members. Cybercriminals often target less tech-savvy individuals to get access to business networks or family finances.

Create a family or workplace policy: Never give out sensitive information over the phone or via email without verification. Make it clear that taking time to verify suspicious requests is always acceptable.

Consider using a password manager and teaching others to do the same. This makes it much harder for criminals to access multiple accounts even if they steal one password.

Remember, you don’t have to become a cybersecurity expert to stay safe. Following these basic guidelines and trusting your instincts will keep you ahead of most scammers.

If you’re concerned about your business’s email security or need help implementing better protection policies, our email security consulting services can help you create a comprehensive defense strategy.

The key is staying informed and remaining skeptical of unsolicited contacts asking for information or immediate action. When criminals can’t pressure you into quick decisions, their tactics usually fail.

FacebooktwitterredditpinterestlinkedinmailFacebooktwitterredditpinterestlinkedinmail

The CW Corner – Best practices for mitigating website hacks

We at CharlesWorks are often asked by our web clients if their site is protected from malware and getting hacked. They also want to know if there site IS hacked, whether there be a charge to fix it.

The totally hack-proof website

The totally hack proof website has no access to it. So it’s not connected to the Internet. No one can view it. Such a website doesn’t sound like its of much use if no one can see it.

So, let’s agree that it is unrealistic to believe that a publicly accessible website can be totally hack-proof. Any website that is accessible via the public Internet is consistently subjected to attempts to break into it. Believe it or not, that’s the norm as opposed to the anomaly.

That being said, however, there ARE things you can do to mitigate website hacks. I have to stress the word mitigate here. Mitigation is defined as the action of reducing the severity, seriousness, or painfulness of something.

Site hacks are based on odds

My goal here is to simply remind you of what you most likely already know: that we can reduce the probability – the odds – of your site being hacked. We at CharlesWorks want that probability to be so low that it hopefully it doesn’t ever happen to you.

The major hacking causes

I have been operating CharlesWorks since 1998. In my experience, there appear to be two major reasons why sites get hacked:

    • The access credentials/passwords have been compromised.
    • The software that operates them wasn’t kept up to date.

Lets take a look at each of these below.

Compromised Access Credentials

Compromised passwords and bad actors gaining access to website login credentials is the major reason we see sites hacked. Think about this in terms of your car. You could have alarms on it. But if you make a copy of your car key and give it to someone, they can do whatever they like with the car. Whether its a drive along the beach or to rob a bank, your car is theirs to use with the key you gave them. Credentials – log in and passwords – work pretty much the same way.

CharlesWorks has many clients who want to be able to do things themselves. We are strong proponents of doing it yourself when it’s feasible and convenient. This is especially true for adding posts or page materials. It also makes sense when making other changes or modifications to your site. It is, after all, YOUR website.

However, many people fall prey to phishing schemes. Directly or indirectly, they usually end up tricked into giving out their website access credentials (as well as credentials to everything else they own). This is especially true if your email account is hacked and the hackers are able to access emails containing your website’s (and other) login credentials.

This problem is exacerbated if you have shared your website’s administrative or other access with others. Think of your emails containing various authorizations or login information as a potential weak link in a chain. If you have shared that information with others you have now created more weak links. This increases the odds of a potential compromise.

One of the best ways to mitigate these situations is to change your site’s access passwords so they are different than those possibly stored in your emails. And, to hope that anyone you may have shared your website access with has done the same.

Obviously, should site access be gained in such a manner, it would be your burden to have the site restored. I’ll expound upon this a little more at the end of this article.

Out of Date Security/Software Updates

Malware and virus protection on home computers operates a little differently than the same types of protection on servers. Website servers operate in the publicly accessible Internet. This results in many more entry points for potential issues. There are a number of very standard server protections available (which we utilize here at CharlesWorks).

After bad actors getting (or guessing) your passwords, the next major reason sites get hacked surrounds unapplied security updates and other software update issues. At CharlesWorks we mitigate such issues by running anti-malware software on our servers. Also, WordPress sites hosted on our servers are kept up to date automatically via automatic updating of the WordPress core as well as automatic updating of the the website’s plugins and themes.

There are literally thousands of individual pieces of software that must work in unison to operate most websites. These are developed by many more thousands of developers around the world. Unfortunately, no company can guarantee that a website will never get hacked. They can only mitigate security compromises and hope against the worst.

Restoring your Website

Regardless of which of the two situations above may have led to your website’s issues, your website will most likely need to be restored. That’s because after a bad actor or a hack back doors into the site will most likely have been installed for the bad actors to gain access again.

Many Internet companies claim to have automatic backups. In most of those, those backups are accessible to the user in their account. If the account is hacked, how safe do you suppose that is?

Some Internet companies delete and account upon a website being hacked. In those cases I have seen many left with no website or backup as a result.

What I believe is most important regarding this topic is the manner in which our WordPress sites are backed up every day for 30 days. Our backups are made to separate servers – external to those your the site operates on. For security reasons, the site administrators do not have access to these backups. So even with a site administrator’s compromised passwords there is no access to the backups. With these backups we can usually restore an average site in about 10-30 minutes if it needs restoring. And we can go back as far back as 30 days. We would only bill our web client for the 10-30 minutes (again – for an average website) which results in only a minor charge to restore it. Note that some websites are extremely large and require much more time to restore but these are very rare).

In my experience running CharlesWorks since 1998, we’ve built and handled more than 5,000 websites. At this point in time, I do not recall the last time a website we built and totally maintained was hacked (unfortunately I recall several instances of sites maintained by others that failed to ensure the site was updated and/or had their passwords compromised).

Sites getting hacked for out of date software happens far less frequently (if at all) when security updates are kept up to date and bad actors are kept out.

I hope this helps you understand a little more about this topic.

FacebooktwitterredditpinterestlinkedinmailFacebooktwitterredditpinterestlinkedinmail

The CW Corner – Adding Akismet comment spam protection

Akismet provides a convenient and free way to protect your personal WordPress site or blog from spam.

Many times we’d like to allow comments to be left on our WordPress site. The hassle with this can be the tremendous amounts of spam that come through the forms on websites.

Akismet is a compact WordPress plugin that filters the incoming comments. It is pretty straightforward to use and pretty easy to set up as well.

Install the Akismet plugin

The first step in this process is to ensure that the Akismet plugin is installed in your WordPress website:

      • Log into your WordPress website’s dashboard as an administrator
      • Click on Plugins in the left dashboard navigation column
      • Look and see if Akismet is listed – if it is – and it is not activated you can proceed to the Akismet Setup step below – otherwise
      • Click on Add New under Plugins in the dashboard navigation column
      • If you don’t see Akismet in the plugins, then in the text box to the right of the work Keyword in the row starting with Featured type in Akismet – then click on its Install Now button. Do not activate it yet.

Perform the Akismet Setup

To set up Akismet in your website, you will need an API code from the Akismet site. The first step in that process is to navigate to:
https://akismet.com/plans

This (as of the time of this writing) brings you to a page that should look similar to the screenshot below.

Akismet offering pricing page

Akismet offering pricing page

To get the free version of Akismet comment spam protection, you will need to click on the Get Personal button on the above page.

Once you’ve done that, you should see a page similar to the one below. Before attempting to fill out anything on this page, we need to set that $36 / YEAR to $0 / YEAR. Click on the $36 / YEAR box and drag it to the left.

Akismet Default $36 per year page

Akismet Default $36 per year page

Dragging that $36 / YEAR box to the left should change the page to display something like the one below showing 0$ / YEAR. You can also see that the information to fill in has changed.

Akismet $0 per year page

Akismet $0 per year page

Akismet $0 per year page

Now fill in the information completely. Note that you need to be able to check all three checkboxes indicating the following:

      • you don’t have ads on your site
      • you don’t sell products/services on your site
      • you don’t promote a business on your site

If these are the case, then you will qualify for a free, personal plan.

All you have to do once you have gotten this far is follow the directions on the page below.

Akismet signup complete page

Akismet signup complete page

Finally, it is suggested that while on that settings page in Akismet, you can choose to show the number of approved comments beside each comment author and choose whether to show a privacy notice or not. Then just click the Save Changes button and you are on your way!

FacebooktwitterredditpinterestlinkedinmailFacebooktwitterredditpinterestlinkedinmail

The CW Corner – SEO Scammers

Almost all businesses get the usual spam SEO (Search Engine Optimization) phone calls.

Recently, one of my web clients took one. As a result of such calls, she emailed me. She expressed a lot of concern about having been told very negative things about her web traffic and website operation. It sounded like he was trying to get her to spend money. Money she’d never see a return on her investment for.

High-pressure sales tactics are something I have instructed staff in all our years in business to avoid. CharlesWorks policy forbids selling clients anything they don’t need. The difficulty is that there are so many spammers and scammers out there sending the same messages that people believe them. You can tell the same lie a thousand times and it’s still a lie.

Among the thousands of websites we’ve handled, her particular business is very unique – especially during the COVID-19 epidemic. Her classes are limited regarding how many people she can have in them at any given time. I told her that she is the one who knows best what should be on her website. And she is the one who knows best what she has to offer and when she can offer it.

The nature of her business, it seemed to me, is based more on a following she has developed over time. And she is limited as to how many people at a time she can physically handle. And – much as I hate to say this – COVID is going to remain a thought in many people’s minds – at least through this upcoming winter season. Things will change when a vaccine is widely available. However, common sense dictates it will be a while before everyone generally has access to it.

I suggested she shouldn’t spend more than she absolutely has to – to just keep her business operational. Those small business owners who can stay in business through this pandemic will be the ones who do great once they reach the other side of this.

It’s troubling that someone had pressured her enough to do work on her site that she became stressed over it. Sales people who proceed with such a hard sell attitude are clearly desperate for work. Desperate people are not working with their customer’s best interest in mind. My advise is to not talk to these people.

My suggestions for dealing with these really hard line sales calls are:

  • “Remove me from your calling list.” Tell them to remove you from their calling list. Once you say those words, they are supposed to do so by law. I regularly tell spammers this, and they generally don’t bother to call back.
  • Block their phone number. Block their number through whatever mechanism your telephone carrier has set up to do that. I do this on a pretty regular basis with the robocalls (which are actually illegal in most cases) and take a few minutes to report them at the https://www.donotcall.gov/report.html site.
  • Visit the National Do Not Call Registry. Go to https://www.donotcall.gov where you can put your phone numbers on the National Do Not Call Registry. Mine have been on this for many years.

While these suggestions don’t stop all the spam calls you’ll get, they do stop many.

Every small business owner can and should review their website. They should ensure that everything is up to date for offerings and schedules. That only costs them a few minutes. Because CharlesWorks charges for changes by the minute, those kinds of changes only incur those minutes of charges.

I hope this is helpful to you!

FacebooktwitterredditpinterestlinkedinmailFacebooktwitterredditpinterestlinkedinmail

The CW Corner – Domain Name Review

We’ve published plenty of information in the past about domain names. We’re always learning a little more and how to explain information to out clients as time passes.

Whether your domain name is for personal use or for your business, we hope you find the following tips to be helpful.

Keywords

Having words pertinent to your business in your domain are increasingly important. Simplistically put, search engine algorithms (the math formulae used to compute the importance or value of words contained in your site) rank the importance of web sites according to words. Many businesses use a domain name to describe the name of their business and, in addition to that, own domains which contain keywords which are present in their website.

Association

If possible, you should use the name of your business as all or part of one of your domain names. This will make it easier for your clients or potential clients to remember you and to find you on the web (like CharlesWorks.com – CharlesWorks is the name of our business).

General Names

More general domain names are most likely already registered to other businesses (of course it doesn’t hurt to check with us first). It’s still a good idea to have more general name(s) associated with your business as one of your domains (that’s why we also own HostingNH.net, which will take visitors to our CharlesWorks.net site).

TLDs

TLDs stands for Top Level Domains. TLDs are the extensions on the tail end of the domain, such as .biz, .club, .co, .com, .net, .org, .ws, etc. The most popular TLDs are .com and .net. If you find that your domain is already registered, you might try for an alternate TLD (for example, RobinSnow.com was already taken, so Robin acquired and uses RobinSnow.net).

Hyphenated Names

Although you can obtain them, we recommend not using hyphens for your business domain name. Most people who are searching for your site will not use a hyphen. You are better off to try a different TLD or a variation of your domain name.

Variations

Variations can be an option if your general business name is already registered (for example ScrapbookCabin.com was not available to one of our clients, so at the time she registered NHScrapbookCabin.com instead).

Relinquishing or giving up existing names

We have seen many horror stories concerning giving up existing domain names. Sometimes one will end up having to get a similar domain name because control over the preferred name could not be gained. An example would be where another party has control over one’s .com name and the website is down and the webmaster cannot be reached or is non-responsive. If we are to take over the services we would recommend getting the .net to the original .com of the domain name if it were available. This allows us to get the site up and at least people can be sent to that site pending transfer of the .com when it is possible. In some cases it never became possible and the site will continue using the .net domain.

Once a domain name has been in service, traffic is generated to it. For that reason, many expired or relinquished domain names are snatched up. One situation like this in the Manchester NH area involved a church giving up a domain name they did not want to use anymore (it was a version of the Church’s name that had been in use for many years and they just decided to change it and dropped the domain name). It saved them about $15 a year. However, the embarrassment was priceless when a porn company acquired that domain name and put a porn site up on it. The annual cost of a domain is truly cheap insurance against one’s domain name being used for phishing, porn, Viagra, or whatever.

There is absolutely no obligation of any kind to click the red button below and check out your domain possibilities!

CLICK HERE to find your domain name!

Already have a domain name? Click on the red button below to transfer it so we can get you online here at CharlesWorks!

CLICK HERE to transfer your domain name!

Or CALL CharlesWorks at 603-924-9867 9 am – 5 pm Monday through Friday or go to https://CharlesWorks.com/contact outside of regular hours and we will help you find one!

FacebooktwitterredditpinterestlinkedinmailFacebooktwitterredditpinterestlinkedinmail