The CW Corner – Domain Name Review

We’ve published plenty of information in the past about domain names. We’re always learning a little more and how to explain information to out clients as time passes.

Whether your domain name is for personal use or for your business, we hope you find the following tips to be helpful.

Keywords

Having words pertinent to your business in your domain are increasingly important. Simplistically put, search engine algorithms (the math formulae used to compute the importance or value of words contained in your site) rank the importance of web sites according to words. Many businesses use a domain name to describe the name of their business and, in addition to that, own domains which contain keywords which are present in their website.

Association

If possible, you should use the name of your business as all or part of one of your domain names. This will make it easier for your clients or potential clients to remember you and to find you on the web (like CharlesWorks.com – CharlesWorks is the name of our business).

General Names

More general domain names are most likely already registered to other businesses (of course it doesn’t hurt to check with us first). It’s still a good idea to have more general name(s) associated with your business as one of your domains (that’s why we also own HostingNH.net, which will take visitors to our CharlesWorks.net site).

TLDs

TLDs stands for Top Level Domains. TLDs are the extensions on the tail end of the domain, such as .biz, .club, .co, .com, .net, .org, .ws, etc. The most popular TLDs are .com and .net. If you find that your domain is already registered, you might try for an alternate TLD (for example, RobinSnow.com was already taken, so Robin acquired and uses RobinSnow.net).

Hyphenated Names

Although you can obtain them, we recommend not using hyphens for your business domain name. Most people who are searching for your site will not use a hyphen. You are better off to try a different TLD or a variation of your domain name.

Variations

Variations can be an option if your general business name is already registered (for example ScrapbookCabin.com was not available to one of our clients, so at the time she registered NHScrapbookCabin.com instead).

Relinquishing or giving up existing names

We have seen many horror stories concerning giving up existing domain names. Sometimes one will end up having to get a similar domain name because control over the preferred name could not be gained. An example would be where another party has control over one’s .com name and the website is down and the webmaster cannot be reached or is non-responsive. If we are to take over the services we would recommend getting the .net to the original .com of the domain name if it were available. This allows us to get the site up and at least people can be sent to that site pending transfer of the .com when it is possible. In some cases it never became possible and the site will continue using the .net domain.

Once a domain name has been in service, traffic is generated to it. For that reason, many expired or relinquished domain names are snatched up. One situation like this in the Manchester NH area involved a church giving up a domain name they did not want to use anymore (it was a version of the Church’s name that had been in use for many years and they just decided to change it and dropped the domain name). It saved them about $15 a year. However, the embarrassment was priceless when a porn company acquired that domain name and put a porn site up on it. The annual cost of a domain is truly cheap insurance against one’s domain name being used for phishing, porn, Viagra, or whatever.

There is absolutely no obligation of any kind to click the red button below and check out your domain possibilities!

CLICK HERE to find your domain name!

Already have a domain name? Click on the red button below to transfer it so we can get you online here at CharlesWorks!

CLICK HERE to transfer your domain name!

Or CALL CharlesWorks at 603-924-9867 9 am – 5 pm Monday through Friday or go to https://CharlesWorks.com/contact outside of regular hours and we will help you find one!

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The CW Corner – Another Domain Scam

Explained really simply, domain names are just pointers that convert recognizable words or characters to Internet addresses so we can view a website. Whenever a domain name is created, its creation date and expiration date are publicly available.

There are many domain scams out there. A rather common one I often see is where an unscrupulous company tries to overcharge you for your domain name and get control of it.

The main way they do this is by first scaring you into thinking you might lose your domain name because it is expiring. They do this by sending a carefully crafted letter to you through the postal service. The message appears at first glance to resemble an invoice convincing you to renew your domain name with them. These messages are very convincing.

Reading the “invoice” carefully actually reveals it states it is not an invoice – but in fact it is an “offer”. That statement is what keeps it “legal”. Amazingly, some of the companies that trick domain owners like this have been prohibited from operating in Canada after being legally challenged by the Canadian government.

My advice is to always check with your domain provider when presented with anything appearing to be a bill that appears suspicious. It will save you a lot of headaches going forward.

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The CW Corner – No Domain or Hosting Contracts

Two components of a website are the domain and hosting. Websites are accessed easiest with these.

Domain names are labels typed into web browsers that point to a particular website. Usually they’re a word or words pertinent to the website. Each domain is unique. There can only one of each in the world.

Hosting is a server space for a website. It’s available 24-7 for anyone anytime it is accessed. Websites usually contain coding that shows what the site visitor would view as a website.

Finally, the website coding can reside in the hosted web space. That’s what makes the site appear. Or the coding may just jump off (redirect) to go to a different address.

My favorite analogy is to a house. There’s an address (domain name). It’s rented each month (hosting) so one can show off its furniture (web coding). It doesn’t matter whether there’s a little or lots of furniture – they pay rent (hosting).

No Written Hosting or Domain Contracts Required

No Written Hosting or Domain Contracts Required at CharlesWorks

Does your web company require hosting or domain contracts? Reputable ones won’t. They’re willing to ALWAYS provide the best service to you instead of just before contract renewals.

Contact your hoster to determine whether they’ve locked you in or you’re free to move where you can get the best service.

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The CW Corner – Have several or more people?

We started in 1998 as a one man show – just Charles. After some years it became apparent Charles would not be able to keep up with the workload Charles was generating.

A choice had to be made. Charles alone didn’t get some projects because the question often came up: “What happens if Charles is on vacation? Sick? Etc.?”

The only path to growth was building a team. So that’s what we did. We became a team of 8-10 people at any time. We have the owner at this since 1998, the next in charge at it since 2005 and so on. The team grew. We were able to cover all aspects of web development. Team members go on vacation, are out sick, or whatever – but work continues to get done.

We’ve encountered many clients who previously dealt with “one person shows”. These clients spent much time frustrated and having to wait for important web changes to be done until that individual could get to it. With a team everything gets done quickly by whichever technician is available.

Think in terms of having a team behind you. When you need your work done you need it done. Period.

This is what our clients needed and we evolved to meet our clients’ needs.

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The CW Corner – Do YOU own your website?

This is a question that, amazingly enough, not everyone thinks to ask. We have had a number of people who received poor service from their web services providers come to us. Imagine their surprise when they discover that they do not own their website!

Our philosophy is very simple – anything you’ve paid in full for – meaning there is no open balance on your account – is yours. Period. We really have no reason to want your website. We just want to be paid for work done, your domains and services rendered.

Unfortunately there are many unscrupulous people in the web business. They use their ownership of your content as a method to hold you hostage – forcing you to keep paying them. It’s an unfortunate reality on the web. We have never operated that way.

Just about as bad are the large companies that you can build your website at quickly ans easily. However, there is no way to move that website from them. Your site operates ONLY on their proprietary servers so can’t be moved elsewhere. Folks usually discover that after realizing there are insufficient options for website expansion or customization. Then they’ve lost all the time and energy put into a website they don’t own.

We’ll be glad to tell you if you’ve been trapped like this.

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The CW Corner – Web Developer Checklist

It’s increasingly difficult sorting the good companies from the bad ones on the Internet. There are still ways to find the best, reliable web development companies. We’ve compiled this recommended checklist as a starting point. The order these are in isn’t necessarily important since ALL the points are very important!

Check to see if your web development company:

will ensure that YOU own your website when it’s paid for
is legitimately registered to do business within its State: NH MA ME VT
has been in business for at least 10 years
has several or more people
carries Workers Compensation on its employees
carries liability insurance
maintains a committed presence in networking groups
is accredited and has a good rating with the Better Business Bureau (https://BBB.org)
understands your community and reciprocates by referring business to you
has a phone contact where one can at least leave messages
has an email contact where one can send information
provides automatic site updates at no additional ongoing charge
backs up websites every night for at least a month
provides website encryption (SSL) at no additional ongoing charge
does not require hosting or domain contracts
does not overcharge you by selling you inflated monthly maintenance plans
provides partial hour web work billing (9 minutes work charged 9/60 of hourly rate)
can respond to most maintenance requests in 3-4 days
has general familiarity with trademark and copyright issues
is proficient with WordPress through experience and training

Over upcoming weeks check here for details about each. Contact us with any questions, we exist to serve you!

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