The CW Corner – Email Security

Compromised email can be an important component of identity theft. People take much of today’s electronic communications for granted.

Think about what’s connected to your email accounts – activities like shopping and even online banking to name a couple. Hackers getting into your email can give them an open doorway into many aspects of your financial and personal life. The losses incurred through compromised email can be enormous.

Good security practices are great deterrents. Start by using strong passwords to mitigate such losses.

Wireless connections can be “sniffed”, meaning hackers can wait nearby and record the information being sent and received over the connection.

Always access your email using encryption. Encryption makes it close to impossible to decode the wireless traffic. With email clients like Outlook, Thunderbird, Apple Mail or even a mail apps on phones, make sure encryption is turned on. With webmail through web browsers be careful to access it using https:// to ensure an encrypted email server connection.

Free wireless hotspots are a haven for hackers. You are pretty safe as long as you are using encrypted connections.

If you don’t understand how to set up and use encryption, call your web hosting, email or device provider for help. Don’t risk potential losses.

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The CW Corner – Shopping Local

Here we are in the Shopping Season. Lots of business people talk about shopping local. Many don’t walk the talk. Shopping local works when it’s a reciprocal process – when we buy from each other. It isn’t always feasible – but making a best attempt is beneficial for most – and noticed.

The web is mostly about business. Stuff gets sold. It’s about making sales directly online and/or encouraging brick and mortar store visits.

I’m a strong proponent of local shopping. As a web guy – not a financial expert – common sense tells me spending my money in another part of the country (or the world) prospers THAT place at my neighborhood’s expense. Many businesses justify shopping elsewhere for web related services because they’re simply price shopping. Is that really the best deal?

Ask yourself “What is new business worth?” One single piece of business in a year due to a direct referral from your web vendor (or its employees) usually more than covers any perceived difference in web costs. Even if that business is the vendor itself.

Ask us WHERE you’re hosted so you know WHERE your web services money goes. Plenty of truly local businesses are right around you to do local business with.

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The CW Corner – Spam

We get many questions about spam (Junk E-mail). Spam clutters up your email. It’s also used to deliver online scams and malware/viruses.

A common question is “Any idea of why I’m seeing spam emails in my Inbox?” Spammers most likely got your email address from your friends or acquaintances – people you know and correspond with – whose computers or phones were compromised. Their contact lists get added to the spammers lists. Spammers also get emails from when we purchase online and from finding email addresses on websites.

Spam is difficult to avoid. One way to handle it is to hit the delete key. That’s much the same as just throwing junk mail away that’s delivered by the mail carrier.

However, spam email can be filtered. The good news is that better than 98% can be filtered into a junk email folder.

One filtering problem is determining which are actually spam – Home Depot, Lowe’s, Staples or other vendors are spam to many and not spam to others. Good mail servers allow users to “mark” items as not spam in that case.

There are numerous email servers that behave in just as many ways handling spam. If spam is an issue, check with your email provider about your options for handling it.

Charles Oropallo (Charles@CharlesWorks.com) started CharlesWorks in Peterborough NH in 1998. His team does website design, hosting, search engine optimization (SEO) and related web services.

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The CW Corner – Passwords

In keeping with the basics, a common issue we see at CharlesWorks involving our web clients in general has to do with passwords.

A trick to remember with passwords is to keep them simple yet complex and different enough so they aren’t easily guessed. A very good way to have a secure password is to use words or combinations of words that mean something to you but not anyone else. It’s also more secure if you use a capital letter where one would not normally be expected. Here’s an example of making a typical word into a secure word just by changing which Letters within the word are capitalized:
PeteRborOugh

Or you could go a step further by using numbers in place of some of the letters so you have both numbers and capital letters:
Pet8Rbor0ugh

To really beef up security, in this example we’ll make it 2 words separated by a hyphen or a number:
hEll064bYe

Using a couple words in this manner will pass the security requirements for many systems. You can use a couple words that you can remember and therefore don’t have to write down anywhere.

Needless to say, post-its on your monitor should be avoided. Hopefully this CharlesWorks tip will help get you away from that habit!

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The CW Corner – Introduction

Charles Oropallo, CharlesWorks founder, Peterborough NH

Charles Oropallo, CharlesWorks founder and owner, Peterborough NH

Welcome to The CW Corner!

Charles Oropallo from CharlesWorks in Peterborough, NH will be bringing you articles on popular web topics with helpful hints. Most are expected to be simple and some are for the more experienced. All should be useful and educational by many readers. We will address:

    • Passwords with our focus on making them secure – yet easy to remember.
    • Common Internet scam information about domain name renewals to perhaps save you a lot of grief going forward.
    • More Internet scam information about Directory Listing scams to again save you a lot of grief.
    • SEO (Search Engine Optimization) in layman’s language and how it works.
    • Current web design products like WordPress – a free content management system for building websites.
    • Some information about spam and how you get onto those spammer’s lists.
    • Common myths and misconceptions about domain names aimed at helping you protect your online brand.
    • The ease (or not) of website self-maintenance for do-it-yourselfers.
    • The importance of shopping local and supporting your own community.
    • Things to know about email security on your phone or on your computer or on your tablet.
    • Website hosting and the advantages to local servers vs cloud storage.
    • The occasional pitfalls of having your friends help you with your web needs.
    • Reviewing your website now and then.
    • A little about email etiquette and things to avoid.
    • A common email extortion to ignore.
    • Secure Socket layers (SSL) and the surrounding hype.
    • Some tips and thoughts about choosing domain names.
    • Free counters and issues surrounding most “free” web stuff.
    • Info about a common “you need to update your email” scam.
    • A brief explanation of “the cloud” as applied to the Internet.
    • Social media – Facebook in particular – and how it relates to your web presence.
    • How long you have to get site visitor’s attention.
    • Who owns your domain and info about domain ownership.
    • Checking up on your web content and the minimum needed.
    • Checklist to help you find the best web developer.

And more! We’ll try to keep this page updated over time with the topics we cover each week!

There is a lot to share!

Feel free to email Charles with questions/suggestions. Check out The CW Corner each week here to see our new articles!

Charles Oropallo (Charles@CharlesWorks.com) started CharlesWorks in Peterborough NH in 1998. His team has provided website design, hosting and related web services for thousands of web clients on four continents.

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