by Charles Oropallo | Feb 13, 2019 | Email, Internet, Monadnock Shopper News, Security, Shopper News, The CW Corner, Website Development
Last week I wrote about possible dangers of “FREE” offerings.
While verbiage varies, the end result is the same if you follow their link: headaches of an unimaginable magnitude for you!
Here’s an example of many I see each day in our company emails:
____________________________________________
Dear charles@charlesworks.com ,
Your mailbox quota is full.
This may cause your mailbox to be disabled or you may no longer be able to receive more emails
to continue using your mailbox. You will need to upgrade your mailbox quota immediately. This service is free.
Re-update your account
Note: Failure to update your account might lead to permanent deactivation of your account.
Thanks,
The Security team. 2019
____________________________________________
Clicking lands you on an extremely convincing page. One wanting me to enter my email login information even had “© 2018 CharlesWorks” in it.
These work based on two principles: Offering the FREE “we’ll fix it” service and threat of imminent services loss. Together they convince you to bite. Especially that sense of urgency! Remember the world isn’t going to halt if you don’t act right away – it can wait until you deal with it properly.
Companies don’t have you “verify” your email account this way. If anything seems fishy concerning your email, call your email provider and ask for assistance. That’s what you pay them for!
by Charles Oropallo | Jan 16, 2019 | Email, Internet, Monadnock Shopper News, Security, Shopper News, The CW Corner
With 20+ years in the web business, scams and schemes to steal from people still amaze me.
Several web clients have made me aware of a scam to frighten them into making a bitcoin payment.
They’re from addresses like “Anonymous Hacker” or even your own email. Subjects are “You have been hacked” or similar. They gloat they’ve infected you through some (usually unsavory) site you visited. They explain how they did it in terms most folks don’t understand – making you think they are really an expert – and frighten you into believing they’re monitoring your computer.
They threaten to send very personal items and even videos of you to everyone you know unless you comply with the demand within some short time period. They warn if you report them, they’ll distribute the “dirt” on you immediately.
We try to force these messages to spam on our servers. Sometimes they get through. We reassure several people each week they are a scam because they usually are.
However, devices DO get hacked. If you truly believe you’ve been hacked, you should see your IT person or someone who specializes in “cleaning” computers ASAP. We can recommend folks who can help.
by Charles Oropallo | Jan 9, 2019 | Do-It-Yourself, Email, Internet, Monadnock Shopper News, Shopper News, The CW Corner
We’ve gone off the deep end attempting to communicate entirely via email. Are we saying what we mean so say?
The “Subject:” should reflect the current content – especially in replies where the original idea has changed.
To ensure questions are responded to, keep the message simple and stick to expecting one answer about one question. People generally do not answer multiple questions.
Use a courteous greeting and closing. Email does NOT have voice inflection. Words appear demanding when you USE ALL CAPITAL LETTERS or numerous exclamation points – or terse when you treat email like text messages.
Including the previous message helps recipients understand your response. Generalities cause confusion and unnecessary back and forths.
It’s polite to include a “signature” with your name, your affiliation, your phone number and perhaps your address to enable easy followup.
Attachments are not meant to blast information to many. A giant file to a huge group is wasteful and rude. Large emails over phones is frustrating.
Messages requiring immediate attention are best dealt with via phone calls. Don’t assume people check email constantly.
Check the recipients list. Replying to ALL sends to ALL recipients. It might be shared with unexpected recipients.
Be careful what your message contains!
by Charles Oropallo | Dec 12, 2018 | Email, Internet, Monadnock Shopper News, Passwords, Security, Shopper News, The CW Corner
Compromised email can be an important component of identity theft. People take much of today’s electronic communications for granted.
Think about what’s connected to your email accounts – activities like shopping and even online banking to name a couple. Hackers getting into your email can give them an open doorway into many aspects of your financial and personal life. The losses incurred through compromised email can be enormous.
Good security practices are great deterrents. Start by using strong passwords to mitigate such losses.
Wireless connections can be “sniffed”, meaning hackers can wait nearby and record the information being sent and received over the connection.
Always access your email using encryption. Encryption makes it close to impossible to decode the wireless traffic. With email clients like Outlook, Thunderbird, Apple Mail or even a mail apps on phones, make sure encryption is turned on. With webmail through web browsers be careful to access it using https:// to ensure an encrypted email server connection.
Free wireless hotspots are a haven for hackers. You are pretty safe as long as you are using encrypted connections.
If you don’t understand how to set up and use encryption, call your web hosting, email or device provider for help. Don’t risk potential losses.
by Charles Oropallo | Dec 5, 2018 | Do-It-Yourself, Domains, Email, Internet, Introduction, Monadnock Shopper News, Security, SEO, Shopper News, The CW Corner, Website Development, Website Updates, WordPress
Here we are in the Shopping Season. Lots of business people talk about shopping local. Many don’t walk the talk. Shopping local works when it’s a reciprocal process – when we buy from each other. It isn’t always feasible – but making a best attempt is beneficial for most – and noticed.
The web is mostly about business. Stuff gets sold. It’s about making sales directly online and/or encouraging brick and mortar store visits.
I’m a strong proponent of local shopping. As a web guy – not a financial expert – common sense tells me spending my money in another part of the country (or the world) prospers THAT place at my neighborhood’s expense. Many businesses justify shopping elsewhere for web related services because they’re simply price shopping. Is that really the best deal?
Ask yourself “What is new business worth?” One single piece of business in a year due to a direct referral from your web vendor (or its employees) usually more than covers any perceived difference in web costs. Even if that business is the vendor itself.
Ask us WHERE you’re hosted so you know WHERE your web services money goes. Plenty of truly local businesses are right around you to do local business with.
by Charles Oropallo | Nov 21, 2018 | Email, Internet, Monadnock Shopper News, Security, Shopper News, The CW Corner
We get many questions about spam (Junk E-mail). Spam clutters up your email. It’s also used to deliver online scams and malware/viruses.
A common question is “Any idea of why I’m seeing spam emails in my Inbox?” Spammers most likely got your email address from your friends or acquaintances – people you know and correspond with – whose computers or phones were compromised. Their contact lists get added to the spammers lists. Spammers also get emails from when we purchase online and from finding email addresses on websites.
Spam is difficult to avoid. One way to handle it is to hit the delete key. That’s much the same as just throwing junk mail away that’s delivered by the mail carrier.
However, spam email can be filtered. The good news is that better than 98% can be filtered into a junk email folder.
One filtering problem is determining which are actually spam – Home Depot, Lowe’s, Staples or other vendors are spam to many and not spam to others. Good mail servers allow users to “mark” items as not spam in that case.
There are numerous email servers that behave in just as many ways handling spam. If spam is an issue, check with your email provider about your options for handling it.
Charles Oropallo (Charles@CharlesWorks.com) started CharlesWorks in Peterborough NH in 1998. His team does website design, hosting, search engine optimization (SEO) and related web services.
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