The CW Corner – Email Extortions

With 20+ years in the web business, scams and schemes to steal from people still amaze me.

Several web clients have made me aware of a scam to frighten them into making a bitcoin payment.

They’re from addresses like “Anonymous Hacker” or even your own email. Subjects are “You have been hacked” or similar. They gloat they’ve infected you through some (usually unsavory) site you visited. They explain how they did it in terms most folks don’t understand – making you think they are really an expert – and frighten you into believing they’re monitoring your computer.

They threaten to send very personal items and even videos of you to everyone you know unless you comply with the demand within some short time period. They warn if you report them, they’ll distribute the “dirt” on you immediately.

We try to force these messages to spam on our servers. Sometimes they get through. We reassure several people each week they are a scam because they usually are.

However, devices DO get hacked. If you truly believe you’ve been hacked, you should see your IT person or someone who specializes in “cleaning” computers ASAP. We can recommend folks who can help.

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The CW Corner – WordPress

Websites don’t just appear out of thin air. They must be built. There are numerous products to assist with this. Many are what are called Content Management Systems (CMS). The most popular today is called WordPress. Nearly 1/3 of all websites use it.

WordPress Logo

A somewhat typical
WordPress logo

WordPress started as a blog software. It’s capabilities evolved over time to include pages, navigation and all the components needed for a web presence.

Just as anyone can build a home or paint a house or even perform their own dental work – anyone can make a website. All you need are the right tools and lots of time to spend learning how to do it, right? That’s why we hire contractors and painters and go to a dentist. WordPress developers save folks the time of developing the website – so they can be busy doing what they are best at.

WordPress software is free. However, website development takes time and is best done by professionals familiar with it.

Be wary of the promise of a website “anyone can build”. Those result in trapping you to a particular vendor – meaning you do not own your website. With WordPress you can go anywhere and most importantly you own the work you paid for.

Charles Oropallo (Charles@CharlesWorks.com) started CharlesWorks in Peterborough NH in 1998. His team does website design, hosting, search engine optimization (SEO) and related web services.

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The CW Corner – Domain Directory Listing Scams

Here’s another scam designed to get you to share your credit card information: the Internet Domain Listing Service. It’s been around many years.

The Domain Listing Service usually involves an invoice you receive either via email or in postal mail. It’s deceptively designed to look like a bill you owe regarding your domain name. There is generally a sense of urgency expressed in it. The invoice coincidentally arrives roughly about the time your domain is due for annual renewal. That’s key to folks falling for it.

What the “service” purportedly offers is listing your domain in places on the web to get your website found – for several hundred dollars or more. We have found little or no evidence of any tangible results for most of these. We’ve actually seen web sites banned in search engines as a result of some “listing” services.

There ARE valid directories on the web that help sites increase search engine ranking. At CharlesWorks we provide this for no additional ongoing inclusion fees.

Carefully read the text in these offerings! It usually reveals that they are just a solicitation and not a required service.

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The CW Corner – Domain Name Renewal Scams

There are so many scams out there on the Internet it’s impossible to keep up with them or list them here. Here’s a common one we see nearly every day to possibly hijack your domain name. Your domain name is the unique identifier that gets web visitors to your website – you don’t want to lose it.

Many people receive mail about renewing their domain name. These offerings are designed to look like you owe money to renew domains. In some scams, when you respond to these you may lose your domain. They’re sophisticated and have been around a long time. Reading the text closely usually reveals that they are in fact a solicitation to move your domain elsewhere.

Domain names are usually handled one of two ways. One is through the company you do business with to handle your web needs. They keep the domain locked in a master account of theirs and through that they ensure that the domain name is kept renewed and bill you for that. The other way is for the individual to manage their domain themselves. That method leaves open the possibility of not receiving an email and therefore losing the domain as it expires. Domain expiration allows anyone else to purchase that domain name.

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The CW Corner – Introduction

Charles Oropallo, CharlesWorks founder, Peterborough NH

Charles Oropallo, CharlesWorks founder and owner, Peterborough NH

Welcome to The CW Corner!

Charles Oropallo from CharlesWorks in Peterborough, NH will be bringing you articles on popular web topics with helpful hints. Most are expected to be simple and some are for the more experienced. All should be useful and educational by many readers. We will address:

    • Passwords with our focus on making them secure – yet easy to remember.
    • Common Internet scam information about domain name renewals to perhaps save you a lot of grief going forward.
    • More Internet scam information about Directory Listing scams to again save you a lot of grief.
    • SEO (Search Engine Optimization) in layman’s language and how it works.
    • Current web design products like WordPress – a free content management system for building websites.
    • Some information about spam and how you get onto those spammer’s lists.
    • Common myths and misconceptions about domain names aimed at helping you protect your online brand.
    • The ease (or not) of website self-maintenance for do-it-yourselfers.
    • The importance of shopping local and supporting your own community.
    • Things to know about email security on your phone or on your computer or on your tablet.
    • Website hosting and the advantages to local servers vs cloud storage.
    • The occasional pitfalls of having your friends help you with your web needs.
    • Reviewing your website now and then.
    • A little about email etiquette and things to avoid.
    • A common email extortion to ignore.
    • Secure Socket layers (SSL) and the surrounding hype.
    • Some tips and thoughts about choosing domain names.
    • Free counters and issues surrounding most “free” web stuff.
    • Info about a common “you need to update your email” scam.
    • A brief explanation of “the cloud” as applied to the Internet.
    • Social media – Facebook in particular – and how it relates to your web presence.
    • How long you have to get site visitor’s attention.
    • Who owns your domain and info about domain ownership.
    • Checking up on your web content and the minimum needed.
    • Checklist to help you find the best web developer.

And more! We’ll try to keep this page updated over time with the topics we cover each week!

There is a lot to share!

Feel free to email Charles with questions/suggestions. Check out The CW Corner each week here to see our new articles!

Charles Oropallo (Charles@CharlesWorks.com) started CharlesWorks in Peterborough NH in 1998. His team has provided website design, hosting and related web services for thousands of web clients on four continents.

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