by Charles Oropallo | Nov 12, 2020 | Do-It-Yourself, Technical Help, The CW Corner, Website Development, Website Updates, WordPress
Sometimes in a WordPress website an issue develops where when loading images into media library, only a blank thumbnail shows. It appears a space is created in the database for the picture but there is no content in it.
After testing compatibility of plugins, themes, php, etc., the problem persisted.
To resolve this, one can navigate here logged into WordPress as an administrator:
Go to Dashboard > Settings > Media
Make sure the correct default file path is showing there. When troubleshooting this issue on a site that was unable to upload media files, the file path was shown as:
/home/username/domains/thedomainname.com/private_html/wp-content/uploads
Note that the “username” and “thedomainname.com” in the above and below path examples will be the Linux username and the actual site domain name respectively that you are troubleshooting.
The fix
When this path was removed, the image file upload worked normally again and the problem appeared to be solved.
Possible Reasoning or Causes
In the DirectAdmin path structure, there are two places the website’s servable coding (like WordPress or HTML sites or Joomla, etc.) might be stored:
/home/username/domains/thedomainname.com/public_html
or
/home/username/domains/thedomainname.com/private_html
The “public_html” folder is where DirectAdmin normally places the website’s code (again, referring to all the files and programs that make up the actual WordPress or HTML or Joomla site’s coding, etc.).
The “private_html” folder is where DirectAdmin normally tries to place the website’s code when its content is encrypted. That’s why there is an option in DirectAdmin’s site control panel that allows one to “Use a symbolic link from private_html to public_html”. This option allows for using the same data in http and https.
The suspicion here is that a setting got changed or an update occurred causing the WordPress system to use the private_html setting when the site resides in public_html. Removing the file path from the settings forced WordPress to use where the system actually defaulted to – which cleared the problem.
We may never know how the setting actually got bunged up, but it is an easy fix once it is.
by Charles Oropallo | Aug 5, 2020 | Do-It-Yourself, Internet, Monadnock Shopper News, Shopper News, Website Development, Website Updates, WordPress
Something many folks overlook is occasionally checking their website’s functionality. I recommend doing this every couple weeks, but at minimum once a month.
Most websites and the servers they are on are subjected to ongoing software updates. Unless you are paying an additional fee for maintenance checks, it’s normal for things to occasionally break due to updates.
Most website owners are not paying additional fees for such maintenance. This means you really need to take the time to check:
– that the site appears to work properly
– that your hours of operation are correct
– that any website forms are working
– that email addresses are correct
The site operation and forms are most susceptible to software updates. If you have a good web developer, the fixes will happen quickly and it will not cost you too much.
Website maintenance should be thought of like automotive maintenance. We get oil changes. We get inspections. We even make modifications and do repairs to keep our vehicle operating the way we want. And our older vehicles can cost more to upkeep – just like older websites. As websites age, more work needs to be done to keep them secure and working as originally intended.
So check your site every now and then to keep things working and have the correct information out there!
by Charles Oropallo | Jul 8, 2020 | Do-It-Yourself, Internet, Monadnock Shopper News, SEO, Shopper News, The CW Corner, Website Development, Website Updates, WordPress
Engagement, in military terms, is described as a fight or battle between armed forces. In web terms, engagement could be thought of as the process of getting an idea across to accomplish a goal.
There are a couple major goals with websites, as I see it. One is to simply share information. Another is to sell products. Make no mistake about it – whether you are selling widgets or ice-cream or trying to increase your congregation – the goal is the essentially the same – getting people engaged.
The first, sharing information, definitely is a precursor to the second. I’d like to focus on the second here.
Websites that are more engaging with their visitors will encourage more sales. With that in mind, it follows that engagement is a result of information and aesthetics.
Aesthetics costs for a website can vary greatly. Graphic design can be time consuming. This equates to higher labor costs. Information in written form, however, is usually the least expensive part of website development. Text can usually be pasted into web pages. This is not usually as labor intensive. Having more information in text format on a website usually equates to more exposure to the public. This is because website visitors can arrive using search engines. And the search engines find your site based upon pertinent content – mostly text.
In a nutshell, if you want an engaging website – which will increase your probability of success on the web – make sure there is plenty of information in text form on it. Search engines will help get folks there and your aesthetics can do the rest.
by Charles Oropallo | Jun 24, 2020 | Do-It-Yourself, Internet, Monadnock Shopper News, SEO, Shopper News, The CW Corner, Website Development, WordPress
A popular website sales pitch over the past ten or so years has been about blogging. Many web developers believe that blogging is an absolute must to get found on the web. However, believing doesn’t necessarily make it a fact.
Whether blogging will be a benefit your particular web presence is complicated. There are a number of factors to consider.
A major factor is that blogging requires time to be effective. The time has to be spent by someone entering blog material pertinent to your business or topic into your website. Otherwise you have to pay someone to keep up with it.
Keeping blogs interesting to keep site visitors engaged is another ongoing endeavor. Site visitors won’t return if the material doesn’t hold their interests.
The real power of blogging lies with search engine placement. Search engines rank websites on how pertinent they are to a particular topic or search terms. Search terms are generally words or phrases people type into search engines when they are looking for something. The more pertinent – the higher the ranking. Having more pertinent material on a site increases ranking.
So when considering whether a blog is right for your web presence or not, bear in mind that a blog must be an ongoing, continuing effort. It may be just as effective to simply have a lot of static material on your site explaining details about all your offerings.
by Charles Oropallo | Feb 5, 2020 | Do-It-Yourself, Email, Internet, Monadnock Shopper News, Passwords, Security, Shopper News, The CW Corner, Website Development
I’ve written several articles about specific scams that are occurring on a regular basis on the Internet. They seem to subside for a short time – a very short time – and then a wave of them happens again.
One of the worst – as far as I am concerned – are the ones where the email recipient is being told they must verify their email. These have some common traits with most Internet scams:
1) A sense of urgency – they want you to take care of this immediately
2) A time limit – they give you within 24 hours to act
3) A threat – they tell you your email will be locked.
The first thing you have to understand is that nearly everyone gets these on occasion. I have received them myself in which they are made to look like they are from CharlesWorks. So when our clients get these they tend to become very worried very quickly.
I can’t stress enough that most legitimate companies will not send out messages like these. To fall prey to these can be a real nightmare. With access to one’s email these days the bad guys can wreak havoc in one’s life. The worst cases are called identity theft!
Don’t be the unfortunate one who falls prey to these scammers. If you have been “notified” of something serious – call your provider up and speak with a representative. Just like at my company – it’s a lot easier for us to allay your fears than to have to try to clean up the mess that can happen with compromised accounts.
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